Refund & Cancellation Policy

1. Refund Eligibility

Customers may request a refund within 24 hours of delivery.

2. Conditions for Refund

Refunds are eligible in the following cases:

• Damaged product received
• Wrong product delivered
• Expired product delivered

Customers must share:

• Order ID
• Clear photos of the product
• Unboxing video (if damaged outer box)

3. Non-Refundable Cases

Refunds will not be issued for:

• Change of mind after delivery
• Incorrect shipping address provided by customer
• Products consumed partially
• Minor packaging damages not affecting product quality

4. Refund Processing Time

Approved refunds will be processed within 5–7 business days to the original payment method.

5. Return Shipping Responsibility

• No return option, once goods sold can’t be taken return

6. Cancellation Policy

• Orders can be cancelled before dispatch for a full refund.
• Once shipped, cancellation is not allowed.